Orders over $50 qualify for free shipping(exclusions apply). Offer applies to the continental 48 states ONLY! Bare Wires reserves the right to choose the class of shipping on all free shipping offers. In most cases all free shipping offers will be 2-10 business day transit times. If faster shipping is required we suggest using the expedited shipping choice at checkout, where in most cases, the item will be in transit 1-4 days. If faster service is required please call or email for choices.
***Surfboards, skateboards, select surfboard accessories, select wetsuit items, and discounted items are not eligible for free shipping.***
You may return most new, unopened, tags still attached items within 10 days of delivery for a full refund of the product price only. If you chose to pay for shipping when purchasing, whether international or domestic, and return a product, shipping is non refundable if not a result of our error.
To return an item email us, and be sure to put the order number and "return" in the subject area. We will send you a prepaid label. Items must be wrapped in a non-see through covering. If the return is not due to an error on Bare Wires part the return shipping will be deducted from your refund. We are not able to do online exchanges at this time
You should expect to receive your refund within ten business days of package being received by Bare Wires, however, in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).